Legal

Privacy Policy

Last updated: July 2026

Introduction

Avondora Travels (Pvt) Ltd. ("Avondora Travels", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an enquiry, subscribe to our newsletter, or book a journey with us.

By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following information when you interact with us:

  • Contact details: name, email address, phone number, and country of residence
  • Travel preferences: journey type, dates, group size, budget, and special requests
  • Booking and enquiry details submitted through our contact, plan, or booking forms
  • Newsletter subscription email address
  • Technical data: browser type, device information, and pages visited (via standard server logs)

How We Use Your Information

We use your information to:

  • Respond to enquiries and prepare tailor-made travel proposals
  • Process bookings and communicate about your journey
  • Send newsletters and travel updates (only if you have subscribed)
  • Improve our website, services, and customer experience
  • Comply with legal and regulatory obligations

Sharing Your Information

We do not sell your personal data. We may share information only with trusted partners when necessary to deliver your journey — such as hotels, transport providers, activity operators, and payment processors — and only to the extent required for your booking.

We may also disclose information if required by law or to protect our legal rights.

Data Retention & Security

We retain personal information only for as long as needed to fulfil the purposes above, including legal, accounting, and reporting requirements.

We implement reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure.

Cookies

Our website may use essential cookies and session data to maintain form submissions and basic functionality. We do not use invasive third-party advertising trackers.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to withdraw consent for marketing communications.

To exercise these rights, contact us using the details below.

Contact Us

For privacy-related questions or requests, please contact Avondora Travels:

Contact Avondora Travels

Avondora Travels
Email: info@avondoratravels.com
Phone:
28/5 Kumara Mawatha, Kanuwana-Kurunduwatta, Jaela, Kanuwana, Sri Lanka, 11350

Contact Us